Synthflow Account Setup and Agent Configuration Guide

Last updated: June 12, 2025

Synthflow Account Setup and English Agent Configuration Guide

Step 1: Creating Your Synthflow Account

  1. Visit the Synthflow Website
    Navigate to https://synthflow.ai and click on "Sign Up" in the top-right corner.

  2. Sign Up with Email or Google
    Enter your email address and choose a secure password, or opt to sign up using your Google account.

  3. Verify Your Email
    Check your inbox for a verification email from Synthflow. Click the link to activate your account.

  4. Log In
    Return to the Synthflow website and log in using your credentials.

Step 2: Accessing Your Dashboard

  1. After logging in, you'll be redirected to the Synthflow dashboard.

  2. This is your central hub for managing agents, tracking activity, and configuring integrations.

Step 3: Creating and Configuring an English AI Agent

  1. Navigate to "Agents" Tab
    From the dashboard, click on the "Agents" tab in the left-hand menu.

  2. Click "Create Agent"
    Choose "Create from Scratch" or use a predefined template.

  3. Set Basic Agent Details

    • Name: Give your agent a recognizable name.

    • Type: Choose from inbound, outbound, or widget agents depending on use case.

  4. Select Language Settings

    • Go to the "Language" settings section.

    • Choose English from the dropdown list of supported languages.

  5. Add English Prompts and Content

    • Under the content and conversation builder, input your prompts and dialogue in English.

    • Ensure consistency in tone and terminology for clarity.

  6. Voice Configuration

    • Go to the Voice Settings panel.

    • Select a preferred English voice (e.g., American, British) depending on your audience.

    • Adjust voice settings as needed.

  7. Test Your Agent

    • Add a phone number to the agent to begin testing.

    • Use the test environment to simulate interactions and make improvements.

Step 4: Final Checks and Go Live

  1. Review All Settings
    Ensure all configurations including language, voice, and content are properly set.

  2. Deploy Agent
    Once a phone number is connected to Agent it is ready to be used.

  3. Monitor & Optimize
    Regularly check analytics and call logs to refine agent responses and performance.

For further assistance, visit the Help Center or contact Synthflow Support.